Once your consultation request is accepted, you’ll receive a confirmation email and text message with appointment details. Requests made outside business hours will be processed the next business day. Before your consultation, please complete the required forms in our Client Portal. To join your virtual session, simply click the link in your confirmation email at the scheduled time.

We often see clients who are motivated to change their lives but might not know how or where to start. They understand that therapy is an investment and are willing to commit to honest self-reflection and consistent hard work to create a richer life. If you'd like to know more about our Therapists and their areas of expertise, we invite you to explore our Provider Profiles.

Our practice is Out-of-Network (OON) for all health insurance plans. We are not contracted with any insurance company and do not bill clients' insurance directly. Clients pay for services out of pocket and receive a receipt, called a "superbill", that they can submit to their insurance provider for potential reimbursement. We also provide free access to Reimbursify to assist with the claims process. To check your out-of-network benefits, you can use the Insurance Benefits Lookup Tool by Reimbursify, which helps you verify your out-of-network benefits and receive an estimate for potential reimbursement for our services. We encourage you to confirm the estimate directly with your insurance company to ensure you have the most accurate and up-to-date information. For more details, visit our How Insurance Works page.

Before your consultation, think about any questions or concerns you'd like to discuss. This session allows both you and the therapist to assess whether it’s a good fit before moving forward with services. Please complete the required forms through our Client Portal before the consultation to ensure that we can make the most of our time together.

Yes! Our practice is fully telehealth-based, with all sessions conducted virtually. We’re currently accepting new clients for both therapy and evaluation services. To help you decide if we’re the right fit, we offer a free 20-minute consultation, which you can easily request by visiting our Scheduling page.

You can use Reimbursify’s Insurance Benefits Lookup Tool to check your Out-of-Network benefits. This tool offers an estimate of your expected costs and potential reimbursement. We recommend confirming these estimates with your insurance company to ensure you have the most up-to-date information.

Our rates vary depending on the type of evaluation. Please contact us for specific pricing. We are private pay but provide superbills for insurance reimbursement.

Our rates for therapy start at $125 per hour, depending on the therapist. We believe cost should not be a barrier to receiving care, and we encourage you to contact us so we can explore options that align with your needs.

Yes! At Neurodiverse Counseling, we offer affordable, high-quality counseling through our Counselor Internship Program. Our interns work with clients for up to 9 months, providing continuity of care at a reduced rate of $100 per 45-minute session.

We aim to keep payment simple and convenient. You can make debit or credit card payments through our secure online Client Portal, ensuring a smooth, hassle-free process.

Yes, we work with individuals from all walks of life, with a particular focus on neurodiversity. We create safe spaces where clients can be their authentic selves, offering results-focused, evidence-based support and providing tools to foster positive outcomes.

As a general rule, we do not provide FMLA documentation for new clients. However, you are welcome to discuss any questions or concerns with your therapist.

While we don’t provide traditional executive function coaching, we integrate executive function support into our counseling services. For more information, please visit our Executive Functioning Support page.

We generally do not write documentation for Emotional Support Animals (ESAs). If you have any questions about this policy, feel free to discuss them with your therapist.

No, but we can help you find a professional who does.

Yes, we provide counseling services for children, adolescents, and adults.

No, but we can help you find a professional who does.

It's important that we know about other providers you're currently receiving care from so we can coordinate with them if necessary. Perhaps you're currently seeing a psychiatrist, family therapist, or life coach and would like to use individual therapy to explore new or different issues. Additionally, if your current provider is retiring or will no longer be practicing, we're able to help you transition to a new therapist.

Our practice offers ADHD and Autism evaluations, as well as gender-affirming assessments for adults.

No, we don’t offer couples therapy, but we can help you find a professional who does.

Because each person has different issues and unique goals for counseling, the work will be different depending on the individual. Our therapists tailor their therapeutic approach to your specific needs. In general, you can expect to discuss the current events happening in your life, your personal history relevant to what’s bringing you to counseling, and report progress (or any new insights gained) from the previous counseling session.

Depending on your specific needs, counseling can be short-term (3-6 sessions), to work on a specific issue, or longer-term (months or possibly even years), to deal with more difficult patterns or your desire for more personal growth and development. Either way, it is most common to schedule regular weekly counseling sessions initially, and then space them out as you see progress.

It is important to understand that you receive better results from counseling when you actively participate in the process. The ultimate purpose of counseling is to help you bring what you learn in counseling sessions back into your life. Beyond the work you do in counseling sessions, if you are receptive to “homework” (activities such as monitoring your behavior, practicing new skills and techniques, readings, and other activities designed to help you learn and grow), our therapists can suggest some things you can do outside of therapy to support your progress. While counseling can help you learn important skills, the work you do outside of your counseling sessions may be most impactful in helping you achieve your goals.

Therapists are trained professionals who know how to assess your situation, listen without judgment, and help you process emotions at a pace that suits you. They can offer new perspectives, teach you skills, and support you through difficult times. Unlike friends or family members, therapists remain objective and provide confidential, focused care. In crises, therapists are equipped to keep you safe and connect you to necessary resources.

The decision to begin working with a therapist can be difficult. It is normal to feel uncertain and to experience mixed emotions. Working with a therapist can help provide insight, support, and new strategies for all types of life challenges. Therapy can help address many types of issues including depression, anxiety, body-image issues, conflict, grief, stress management, and general life transitions. Therapy is beneficial to anyone who is interested in getting more out of life by taking responsibility, creating greater self-awareness, and working towards change.

We value your time, and your sessions are reserved specifically for you. If you need to cancel or reschedule, we kindly ask that you provide notice at least 48 hours in advance. You can easily manage your appointments through the Client Portal. Cancellations with less than 48 hours of advance notice may incur the full session fee.

Therapists must be licensed in the state where you are physically located during consultation, therapy, or evaluation sessions. If your preferred therapist isn’t licensed in your state, they cannot provide services due to state regulations and telehealth policies. For more information about each therapist’s credentials and licensing, please visit our Provider Profiles page.

If you are in crisis or need immediate support between sessions, please contact emergency services or a crisis hotline. While we strive to be accessible, our practice does not provide 24/7 emergency services.

Licensed therapists, such as Licensed Independent Clinical Social Workers (LICSWs) and Licensed Mental Health Counselors (LMHCs), have completed their master’s degree and have years of experience. They’re fully licensed to practice independently. Associate therapists are either in the final year of their graduate program or have recently completed their master’s degree. They are still gaining experience and participate in ongoing training while being supervised by our founder to ensure high-quality care. If you're unsure which therapist is right for you, check out our Provider Profiles to find someone whose specialty and style fit your needs.

No, none of our appointments are ever recorded or stored.

A diagnosis must be assigned, as well as other basic information, such as name, date of birth, address, etc.

All sessions are private and confidential, but we are ethically and legally required to file a report if you are a danger to yourself or others, or if there are any signs of child or elder abuse. Your therapist will send you our confidentiality agreement to sign before your session.

Insurance companies require a diagnosis when processing claims, as therapy is considered a medical service. This is necessary for compliance with regulations and accurate reimbursement of therapy and evaluation services.